Billing Officer

• Be part of a friendly and supportive team
• Permanent full-time position - 38 hours per week
• Work across our network | acute hospitals, mental health facilities and rehab centres, plus a national network of hospitals

Are you a friendly and resourceful professional with strong attention to detail, looking to work in a vibrant and dynamic healthcare organisation? This could be the perfect opportunity for you!

About the opportunity

Gold Coast Private Hospital is seeking an experienced Billing Officer to join our team on a full-time basis.

Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk will be key for success in this role.

The Billings Officer has the responsibility of ensuring the efficient and effective coordination of the billing and debt collection functions of the hospitals. As a billing clerk, you will liaise and communicate directly with patients, health funds, hospitals' administration and hospitals' management regarding patient account enquiries.

About us

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.

As a Billing Officer your responsibilities will include:

· Deliver exceptional billing and collection services by maintaining efficient workflows for billing health funds, Workcover, DVA, Third Parties, etc., in line with One Healthscope best practices

· Prioritise daily billing and collections to meet KPIs, ensuring accuracy, completion of documentation, and timely reporting

· Monitor debt collection and perform reconciliations, including daily banking, while providing necessary support

Essential Criteria:

• Authority to Work in Australia
• Proven experience in billing services, preferably in the Health Industry will be looked upon favourably
• High level of computer literacy is essential for this role
• Ability to multi-task, prioritise and work to deadlines
• Knowledge on health funds, private billing and Medicare (desirable)
• Experience in WebPas or other patient management/billing software (highly desirable)

Healthscope, where career means more!

No matter where you are at in your career, at Healthscope you can choose your own adventure. We want to grow with you and have developed a range of innovative and diverse professional development opportunities and provide access to training over and above the basics.

Why Healthscope?

Join us at Healthscope and step into a vibrant Community of Care where your impact is felt every day! Our dedicated team members are the heartbeat of our organisation, making a real difference in the lives of patients and their families. As Australia's only national private hospital operator, our 38 sites are backed by a dynamic Support Office, empowering us to deliver outstanding care to the communities we serve.

Here's what we offer:

· Flexibility: Work across one or multiple hospitals in our expansive network

· Perks: Discounted health insurance, gym memberships, salary packaging & more!

· Growth: Access continuous professional development and education to fuel your career journey

At Healthscope, we take pride in collaborating with talented, passionate, and compassionate individuals to ensure every patient experiences the highest quality care during their stay. Join us and be part of something truly meaningful!

Come and be the difference in our patient's lives.

Applications close: 1st March 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.